Privacy Policy and Cookies

Privacy Policy

Phoenix Cycles is committed to ensuring your privacy is protected.  We follow strict procedures on how your personal information is stored and used, and who sees it. We may collect personal details, such as your name, job title, contact details (including your email address and postcode) when you use our website to send us an enquiry. We will use that information to respond to your message, to help us get you the information or services you have requested and for our internal records.


We use cookies on our site – small files that are stored on your computer which remember when you’ve visited us before and help to improve your browsing experience. Currently we operate an ‘implied consent’ policy which means that we assume you are happy for us to do this.  If you are not, then you should either not use this site, or you should delete Phoenix Cycles cookies having visited the site, or browse the site using your browser’s anonymous user setting.  To find out more about cookies and how to control or delete them, we suggest you visit for more guidance.

Web analytics

We use a web analytics tool to analyse things like site usage, how our users arrive at our site and the pages they visit.  For more information see

Links to other sites

Our website may contain links to other websites of interest or social media buttons such as LinkedIn, Twitter and Facebook over which we have no control.  In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside Phoenix Cycles. These sites may well be collecting information about your activity on the internet, including on our site.  If you are concerned about this you should check the respective policies of each to see exactly how they use your information and to find out how to opt out or delete it.

We reserve the right to modify this privacy policy and suggest you check this page from time to time to see if there have been any changes. This policy is effective from 1 January 2013.